This policy covers Varyom's social network, Creative Studio, Shem assistants, connected accounts, marketplace, Books, webinars, appointments, film festival, messaging, live features, and related services. Varyom is operated at varyom.com. Questions or requests: privacy@varyom.com.
Contents
- Signing in with Google or Apple
- Data deletion
- 1. Information we collect
- 2. Connected Google accounts and Shem
- 3. How we use information and our legal bases
- 4. How we disclose information
- 5. AI and third-party processing
- 6. Security
- 7. Retention and deletion
- 8. Your choices and privacy rights
- 9. Cookies and analytics
- 10. International transfers
- 11. Children
- 12. Changes to this policy
- 13. Contact us
Signing in with Google or Apple
You can create a Varyom account or sign in using your Google account or your Apple ID. This is optional; you can also use an email address and password.
What we receive: When you choose Google, Google shares your name, email address, profile photo and a Google account identifier (theopenid, email and profile permissions). When you choose Apple, Apple shares your name (first sign-in only), your email address or an Apple private relay address if you choose to hide your email, and an Apple account identifier. We do not receive your Google or Apple password, and sign-in does not give us access to your Gmail, contacts, Drive or other Google data.
How we use it: Only to create your Varyom account, sign you in, link sign-ins that use the same verified email to the same account, pre-fill your profile name and photo, keep your account secure, and contact you about your account.
What we don't do: We do not sell this information, use it for advertising, share it with data brokers, or use it to train AI models. Varyom's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Storage and sharing: This sign-in information is stored with your account in our encrypted hosting and authentication providers, and is only shared with service providers who help us run Varyom under confidentiality obligations, or when required by law.
Disconnecting: You can remove Varyom's access at any time from your Google Account (Security → Third-party apps & services) or your Apple ID settings (Sign in with Apple). This stops future sign-ins via that provider.
Data deletion
You can delete your account in Varyom under account settings, or email privacy@varyom.com from your account email. Deleting your account removes your profile and the Google or Apple sign-in information linked to it, subject to the limited retention described in section 7 (for example legal, billing and security records).
1. Information we collect
Account and profile data: Name, username, email, phone number, date of birth, country, profile details, preferences, authentication data, and information you choose to give Shem for personalized assistance.
Verification and transaction data: Where required, identity and eligibility records; wallet addresses; purchase, credit, subscription, payout, refund, marketplace, paid-content, booking, shipping, and tax-related records. Payment providers receive full card details; Varyom generally receives status, limited payment metadata, and transaction identifiers.
Content and communications: Posts, comments, messages and files, live interactions, support requests, prompts, reference images, uploaded media, generated outputs, characters, guides, books, films, listings, webinars, bookings, social publishing instructions, reports, and appeals.
Shem data: Conversations, instructions, profile memory, assistant settings, background-job schedules, approvals, action logs, drafts, and credit usage.
Technical and usage data: IP address, approximate location, browser and device details, cookies, sessions, crash and security logs, feature activity, referrals, and analytics.
Shem phone reports: If you turn on daily phone reports, we store your verified phone number, call schedule and call history. Report calls are placed by our voice-call provider (Bland), are recorded and transcribed, and the summary and transcript are kept in your account so your assistant can turn spoken requests into drafts for your approval. Calls you make to the Varyom assistant line are matched to your account by your verified caller number and are recorded and transcribed the same way. Verification calls are not recorded. You can turn calls off, stop incoming calls or change your number at any time.
Calls your assistant makes to your contacts: If you save contacts and ask your assistant to call them, we store their name, phone number and any details you add (such as a birthday or notes). These calls are placed by Bland, start by saying the caller is your AI assistant, and are recorded and transcribed so you get a summary. A text message may be sent if no one answers and you chose that. Anyone called can ask not to be called again, and we keep that request so your assistant never calls that number for you again.
Text messages from Shem: Varyom's text messages are operated by Qacci Inc. If you opt in under Assistants → Phone reports, we store your mobile number, the exact consent wording you accepted, when and where you accepted it, your text preferences, any STOP or pause requests, and delivery status for each message. Texts are sent through Twilio. SMS opt-in data and consent are never shared with third parties or affiliates for their marketing or promotional purposes. Reply STOP to any text, or use "Pause all texts", to stop messages. See our SMS Terms.
Shem memory: Memory is off until you turn it on in Assistants → Memory. When it is on, short facts you share with Shem (such as preferences, goals, clients or family dates) and short summaries of calls with you are stored with our memory provider (Supermemory) in a space only your account can use. Full call transcripts, passwords, card or bank numbers, ID numbers, codes, health details and other people's messages are not saved. You can view, search and delete single memories, pause memory, or delete all of them at any time; deleting your account deletes them too.
2. Connected Google accounts and Shem
You may optionally connect Gmail, Google Calendar, Google Drive, Google Docs, or Google Sheets. Connecting is member-initiated through Google's consent screen. We request the permissions shown there for the selected service. You do not need to connect Google to use Varyom generally.
- Gmail: Shem may search messages and read metadata, snippets, and message text to answer requests, summarize an inbox, and prepare replies. Inbox checks, when enabled, inspect recent unread inbox mail about every three hours and skip promotional and social categories.
- Email approval: Shem may save a suggested reply in your Gmail Drafts and Varyom approvals. Shem does not send that email until you review it and select Approve. You remain responsible for the approved message.
- Calendar: Shem may read upcoming events for agendas and daily briefings. It may create an event when you confirm the proposed details.
- Drive, Docs, and Sheets: Shem may search Drive file names, types, and links, and may create and fill a Doc or Sheet when you request it.
- Daily briefings: When enabled, Shem may combine recent unread email subjects and upcoming calendar events into one daily message.
- Growth and sales jobs: Reports, goals and collaboration suggestions use your own follower, post, sales and webinar counts and public community posts. Sales follow-ups use the name and email of people who registered for your webinars and are saved as Gmail drafts you approve.
- Voice notes: If you turn on voice-note replies, reply text is converted to audio with an AI voice and stored so the recipient can play it.
- Assistant marketplace: Publishing an assistant shares only its name, character, role, instructions and job setup. Your profile, messages and connected accounts are never included.
Connected-account content needed for an action may pass through our connector gateway and AI providers solely to perform that action. Connection credentials are encrypted and restricted to server-side use for your account. They are not shown to other members or used for advertising.
Varyom's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. We do not sell Google user data, use it for targeted advertising, or use Gmail or Google Workspace content to train generalized third-party AI models.
Disconnecting a service revokes Varyom's future access and removes our stored connection credential. Google files and drafts already created remain in your Google account. Limited Varyom records, such as an approval, action description, credit entry, security log, or message already delivered, may remain under the retention rules below.
3. How we use information and our legal bases
- Provide the service: Operate accounts, communications, AI tools, connected actions, publishing, payments, sales, bookings, shipping, and support.
- Personalize: Remember choices and use information you give Shem to tailor assistance and recommendations.
- Safety and integrity: Prevent fraud, spam, abuse, infringement, unauthorized access, and platform manipulation.
- Compliance: Meet accounting, tax, identity, sanctions, legal-process, and regulatory obligations where applicable.
- Improve: Measure reliability and feature use, using aggregated or de-identified data where practical.
- Communicate: Deliver account, transaction, assistant, moderation, security, and service notices.
Depending on your location, our legal bases include performing our contract with you, your consent, our legitimate interests in operating and securing Varyom, and compliance with legal obligations. You may withdraw consent where consent is the basis, without affecting earlier lawful processing.
4. How we disclose information
We do not sell personal information for money. We disclose only what is reasonably needed in these circumstances:
- At your direction: With audiences, recipients, social networks, connected services, sellers, buyers, event hosts, or collaborators you choose.
- Service providers: Hosting, storage, AI and media generation, connectors, email, analytics, moderation, payments, social publishing, printing, shipping, and support. See Subprocessors.
- Legal and safety: With authorities or affected parties when required by valid legal process or reasonably necessary to protect rights, safety, and platform integrity.
- Business changes: In a merger, financing, reorganization, or asset transfer, subject to appropriate safeguards.
5. AI and third-party processing
Prompts, uploads, connected-app content, and relevant instructions may be sent to AI, image, audio, video, storage, connector, publishing, payment, printing, or shipping providers to deliver the feature you request. Providers may process data in other countries and under their own terms. See our AI Disclosure.
6. Security
We use administrative, technical, and organizational safeguards appropriate to the nature of the data, including encryption in transit, access controls, monitoring, encrypted connected-account credentials, and authentication protections. No system is completely secure, so we cannot guarantee absolute security. Report concerns to security@varyom.com.
7. Retention and deletion
- Account and public content: while your account is active, then deleted or de-identified subject to backups and lawful exceptions.
- Shem conversations, memories, jobs, approvals, and generated drafts: while needed to provide the feature or until you delete them where controls are available.
- Connected credentials: until you disconnect, access expires, or the provider revokes access.
- Transactions, payouts, tax, fraud, moderation, legal acknowledgements, disputes, and security logs: for applicable legal, accounting, safety, or limitation periods.
Deleting an account does not retract content already received, purchased, downloaded, reposted, or stored by others, and does not automatically delete a Google draft, Doc, Sheet, event, or other item created in your external account.
8. Your choices and privacy rights
Depending on your jurisdiction, you may have the following rights:
- Access, correction, deletion, and portability.
- Object to or restrict certain processing and withdraw consent.
- Opt out of sale or sharing and limit qualifying sensitive-data use.
- Appeal certain privacy-request decisions where applicable.
- Disconnect external accounts, pause assistant jobs, and decline a Shem approval.
Submit a request through our Data Subject Access Request page.
9. Cookies and analytics
We use cookies and similar technologies for sign-in, security, preferences, payments, performance, analytics, and—where permitted and consented—marketing. See our Cookie Policy for controls.
Creators can add their own Meta Pixel or Google tag to their funnel and webinar sign-up pages. When you visit those pages, Meta or Google may receive your page visits, sign-ups, checkout starts and purchases (with your browser and device details) so the creator can measure their ads. In the EU, EEA, UK and Switzerland these tags run only after you accept marketing cookies; anywhere, choosing "Reject optional" stops them. You can change your choice anytime from Cookie settings in the footer.
10. International transfers
Information may be processed outside your country. Where required, we use recognized safeguards such as adequacy decisions, Standard Contractual Clauses, the UK International Data Transfer Addendum, or another lawful mechanism.
11. Children
Varyom is not directed to children. You must meet the age requirement in our Terms. We do not knowingly collect children's personal information through connected accounts.
12. Changes to this policy
We may update this policy as services and law change. We will post the revised policy and provide additional notice where a change is material or consent is required.
13. Contact us
- Email: privacy@varyom.com
- Address: 14707 S. Dixie Highway, Miami, Florida, USA
- Data protection inquiries: dpo@varyom.com