1. Acceptance of Terms
By accessing or using Varyom (the "Platform"), you agree to these Terms, our Acceptable Use Policy, our Privacy Policy, and feature-specific rules shown before an action. If you do not agree, do not use the Platform.
These Terms apply to visitors, members, creators, buyers, sellers, event hosts, guests, promoters, and anyone who uploads, generates, publishes, buys, sells, books, messages, or automates an action through Varyom.
2. Platform Description
Varyom is an AI-powered creative and social platform that includes:
- Community feeds, stories, reels, live features, channels, calls, direct messages, and file sharing.
- Creative Studio tools for text, images, audio, video, characters, films, motion, guides, marketing, and automated campaigns.
- Shem AI assistants, optional connected accounts, scheduled jobs, drafts, and member approvals.
- Optional Shem daily phone reports: by enabling them you consent to automated, recorded AI calls to the number you verify, paid from prepaid Shem voice minutes (billed per minute, rounded up, non-refundable except where required by law or granted by Varyom). Calls you place to the Varyom assistant line from your verified number are likewise recorded and billed from your voice minutes. You may opt out anytime in your settings.
- Calls to your contacts: when you ask your Shem assistant to call or text someone, you confirm you have their permission to be contacted, you won't use it for unsolicited marketing, spam or harassment, and you are responsible for following the calling and texting laws that apply to you and them. Calls disclose they are from an AI assistant, are recorded, only go out between 8 AM and 9 PM in the recipient's time zone, and honour any request not to be called again. Varyom may limit or turn off this feature for misuse.
- Marketplace, paid posts, creator products, Books, print fulfillment, webinars, appointments, and guest checkout.
- Film festival entries, public project showcases, audience participation, and creator programs.
Features, models, integrations, limits, prices, and availability may change. Feature-specific disclosures and competition rules form part of these Terms.
3. Accounts, eligibility, and security
You must provide accurate, current information, keep credentials secure, and promptly report unauthorized access. You may not sell, share, or transfer your account or impersonate another person.
You must be at least 18 years old, or the age of majority where you live if higher. Some transactions, payouts, token-related services, or programs may require identity, eligibility, tax, sanctions, or age verification.
We may refuse or restrict services where required by law, provider rules, sanctions, safety requirements, or geographic availability.
4. Acceptable use and safety
You may not use Varyom, Shem, or connected services to:
- Break law, infringe rights, defraud, impersonate, harass, exploit, threaten, or harm others.
- Create non-consensual intimate content, sexual content involving minors, unlawful synthetic media, malware, or prohibited goods.
- Send spam, deceptive outreach, unauthorized promotions, or messages that violate recipient consent or a connected platform's rules.
- Scrape, probe, overload, reverse engineer, evade limits, manipulate engagement, or bypass safety, moderation, payment, or access controls.
- Connect or direct Shem to access an account, mailbox, calendar, file, identity, likeness, voice, or other material you are not authorized to use.
The full rules are in our Acceptable Use Policy.
5. User content, ownership, and licence
You retain ownership of content you upload and, subject to law and underlying provider terms, outputs you generate. You represent that you have all rights, permissions, licences, releases, and consents needed for your content, including music, brands, reference works, confidential information, faces, voices, and likenesses.
You grant Varyom a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, copy, transcode, adapt for technical delivery, display, distribute, and promote your content as needed to operate Varyom, honor your publishing choices, provide previews and recommendations, and market public listings or entries. The licence ends for new uses when content is deleted, subject to legal retention, backups, completed transactions, and copies already shared or obtained by others.
Public posts, guides, marketplace listings, and entered film-festival projects may be viewed and shared publicly. Draft or non-entered film projects are not made public merely because they exist in Film Studio.
6. AI tools, provenance, and responsibility
AI output may be inaccurate, biased, offensive, incomplete, out of date, non-unique, or similar to protected work. Varyom does not guarantee factual accuracy, originality, rights clearance, continuity of a model, or a particular quality or result. You must review, fact-check, label where required, and obtain any necessary clearance before publishing, selling, or relying on an output.
Model names, prompts, parameters, seeds, reference order, and other provenance may be recorded or shown where the feature supports it. Provenance is informative and does not prove ownership, consent, authenticity, or non-infringement. See our AI Disclosure.
7. Shem assistants and connected accounts
You may authorize Shem to access selected Gmail, Google Calendar, Drive, Docs, or Sheets services. You authorize Varyom and its connector and AI providers to process the information needed to follow your instruction or run an assistant job you enabled. You may disconnect a service or pause a job at any time.
Shem may run while you are offline. An enabled inbox job may periodically inspect recent unread mail, prepare summaries, and save suggested replies to Gmail Drafts. A daily briefing may summarize recent unread email and upcoming calendar events. Other jobs may prepare or publish content under the mode and limits you select. You are responsible for any discount you allow the Sales closer to offer and for messages you approve. Assistants you publish to the assistant marketplace must not contain other people's personal data; buyers receive their own copy, and sellers receive 85% of the credit price.
Shem never sends a drafted email until you select Approve. Calendar events and other consequential outbound actions use the confirmation or approval shown for that feature. You are responsible for reviewing recipients, facts, attachments, dates, prices, claims, rights, and instructions before approval. Approval makes the action yours, even if Shem prepared it.
We do not promise that a third-party service will deliver or accept an action. Google and other providers may suspend access, change APIs, impose limits, or require reconnection. Additional details appear in our Privacy Policy.
8. Automation and social publishing
Auto Video, Auto Photo, Social Inbox, Shem, scheduled campaigns, and connected social tools act on instructions and settings you choose. You are responsible for lawful recipient consent, disclosures, platform policies, account permissions, rate limits, and the accuracy of scheduled content. Never use automation for spam, artificial engagement, harassment, or deceptive marketing.
Publishing and messaging depend on third-party networks and may be delayed, rejected, reformatted, removed, duplicated after an external retry, or unavailable. Review activity logs and connected accounts regularly.
9. Credits, fees, and refunds
Some actions consume credits or require payment. Credits are prepaid service units, not currency, a deposit, a security, or an investment. Prices and any reservation are shown before or within the feature. A generation may consume credits even if you dislike the result. When a qualifying technical job fails, credits are generally returned automatically; provider costs already incurred or completed actions may not be refundable.
Purchases, subscriptions, cancellations, and exceptions are governed by our Refund Policy. You authorize payment providers to process charges, refunds, fraud checks, and guest checkout information.
10. Creator sales, physical goods, and payouts
Sellers must accurately describe products, paid posts, books, webinars, appointments, and services and honor applicable consumer, advertising, and tax laws. Before a sale, Varyom displays applicable price, fee, and expected creator proceeds. Earnings are not guaranteed and may be delayed, withheld, or reversed for refunds, chargebacks, fraud, infringement, reserve periods, or provider rules.
Physical books or goods may be printed or shipped by third parties. Production appearance, timing, customs, carrier delays, returns, and geographic availability are subject to the seller, printer, carrier, and checkout terms. Buyers must give accurate shipping information. Creators are responsible for taxes, licences, and rights in what they sell.
11. Community, messages, uploads, and moderation
You are responsible for posts, files, messages, and live activity. Where offered, a member may edit a community post or unsend a message for everyone only during the displayed 24-hour window; deletion for your own view may not remove another recipient's copy. Paid-content edits must preserve existing buyer access.
Upload limits vary by role and feature. We may transcode, scan, watermark, or restrict media for delivery and safety. We may remove content, limit distribution, demonetize, issue strikes, suspend features, or terminate accounts when we reasonably believe law, rights, these Terms, or safety are at risk. Appeals may be offered, but urgent action may occur without notice.
12. Books, webinars, appointments, and festival
Digital-book access, reader progress, physical editions, webinars, and appointment bookings are subject to the terms shown at purchase or booking. Hosts and creators are responsible for descriptions, attendance, cancellations, content, and any professional claims. Varyom does not guarantee attendance, sales, outcomes, or uninterrupted playback.
Film-festival entries are governed by the current rules displayed on the festival page, including eligibility, deadlines, judging, public display, audience voting, prizes, final-film requirements, and withdrawal or reopening rules. Only an active entry is publicly available as a festival project. Prizes and dates are controlled by those current rules, not by this general section.
13. Intellectual property and complaints
Varyom's software, branding, interfaces, and platform materials are owned by Varyom or its licensors. You may not copy, reverse engineer, or exploit them except as law permits. We respond to valid DMCA notices and may terminate repeat infringers. See Copyright & Trademark.
14. Privacy
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information, including connected Google account data and AI processing.
15. Disclaimers and limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Varyom is provided "as is" and "as available", without warranties of uninterrupted availability, accuracy, merchantability, fitness, non-infringement, or a particular result.
- We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, data, opportunities, audiences, or goodwill.
- We are not responsible for user content, approved assistant actions, third-party services, networks, models, printers, carriers, payment providers, or events outside our reasonable control.
- Our aggregate liability is limited to the greater of USD $100 or the amount you paid Varyom during the 12 months before the event giving rise to the claim.
Nothing on Varyom is legal, medical, financial, investment, tax, or other professional advice. Some jurisdictions do not allow certain exclusions, so they apply only to the extent permitted.
16. Suspension, termination, and deletion
You may stop using Varyom and request account deletion. Before leaving, disconnect external accounts and save content you need. We may suspend or terminate access for breach, legal requirement, prolonged inactivity, security risk, nonpayment, or harm to members or the Platform.
On termination, licences needed for already completed transactions, public copies, safety records, legal acknowledgements, disputes, and lawful retention survive. Unused credits are not redeemable for cash except where law requires otherwise.
17. Governing law and disputes
These Terms are governed by Florida law, without regard to conflict-of-law rules, except where mandatory consumer law provides otherwise. Before filing a claim, contact legal@varyom.com and allow 30 days for informal resolution.
Except for eligible small-claims matters or requests for urgent injunctive relief, disputes shall be resolved by binding individual arbitration in Miami-Dade County, Florida, under the applicable rules of the American Arbitration Association. You and Varyom waive jury trial and class or representative proceedings to the extent permitted by law.
If arbitration or a waiver is unenforceable, the remaining proceeding must be brought in state or federal courts located in Miami-Dade County, and each party consents to personal jurisdiction there. Nothing removes rights that cannot be waived in your country or state.
18. Changes to Terms
We may update these Terms as services or law change. Revised Terms are effective when posted unless stated otherwise. We will provide additional notice for material changes and may require a fresh acknowledgement. Continued use after the effective date means you accept the revised Terms.
19. Contact Information
For questions about these Terms of Service, please contact us:
- Email: legal@varyom.com
- Address: 14707 S. Dixie Highway, Miami, Florida, USA
